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My Aged Care (MAC): What is it?

The My Aged Care (MAC) is an entry point for people in Australia to access government funded aged care services. These services support people over 65years old to conduct daily activities.

Who’s eligible?

For those who are over 65 year’s old finding it harder to conduct daily activities. You will need to go through the face-to face assessment to start receiving a support package. To apply for a my aged care package visit www.myagedcare.gov.au or call 1800-200-422.

What Services are available to DVA clients?

Soaring Health provides the following aged care services to those who have a my aged care package: 

How much does it cost?

The Australian Government subsidizes the cost of aged care services. However, you are expected to pay the cost if you are able to. There are no standard costs for aged care services. The costs depend on your financial situation, types of services and the service providers. Soaring Health does not charge any ‘out of pocket’ costs for most services.

How do I get started?

In order for you to start receiving the aged care services, you will need to be referred for an assessment. We can make a referral through online, phone or FAX. Our staff are here to help you completing and sending referrals. Once the completed referral is received by My Aged Care, all the information will be sent to an aged care assessor who will discuss and organize and assessment with you.


Chiropractic services

Chiropractors are experts at treating spinal and neural injuries and helping correct any misalignments or postural changes in the spine. A thorough assessment will be completed to determine if a referral for an x-ray or scan is required.



Physiotherapists are experts at treating musculoskeletal injuries and tailoring a personal rehabilitation program to help you return to your daily life. We have access to a hydrotherapy pool and a fully-equipped gym to support your rehabilitation program.

Home Services

Physiotherapy Home Services

If your injury prevents you from leaving the house or accessing the clinic, we can come to you for all your physiotherapy needs.



Seeing a dietician after you’ve had an injury is vital to facilitate your recovery. Nutrition and diet play a major role in muscle and bone health and recovering from injury. A dietician will advise you about any food and supplements that are necessary for each stage stage of the recovery process.


Occupational Therapy

An Occupational Therapist will help you get back to what you were doing before the injury happened, whether that’s related to work, sports, getting around the house and community or just completing daily activities. They can create an appropriate return to work program, as well as help with things around the house such as rails in the bathroom or bedroom.

Products and

Products and Supports

We stock a number of orthopaedic braces, joint supports and medical aids to support your recovery. If there is something we don’t have, we are happy to order it for you.

Cleaning and
domestic services

Cleaning and domestic services

Cleaning services require prior approval from the TAC. If your traffic accident has limited your ability to complete your normal cleaning you may be elegible. Once approved by the TAC, we can do all the cleaning tasks required including dusting, mopping, vacuuming etc.


Gardening services

If your traffic accident has limited your ability to complete your gardening we can send our garden service provider over to keep your garden maintained during your rehab.



Hydrotherapy involves using the water to help treat a condition and complete your exercises. Exercising in the water helps encourage relaxation, reduces pain and improves mobility. In the water, the effects of gravity are eliminated, meaning the muscles and joints have much less force through them. This makes it an ideal place to exercise the muscles without overloading the joints.

Gym and


Soaring Health is located inside Thomastown Recreation & Aquatic Centre so we have access to a fully-equipped gym.