When you suffer chronic pain and persistent medical conditions, it can be hard to keep up with healthcare costs. Financial worries may cause you to forgo treatment that would relieve debilitating symptoms and improve your level of functioning and quality of life. At Soaring Health, we believe in removing barriers to you receiving the treatment you need. In the case of chronic pain lasting six months or more, we can provide fully bulk-billed treatment for up to five visits per year under Medicare’s Chronic Disease Management plan or CDM (formerly called an EPC), so you can access the treatment services you need, when you need them, without being out of pocket.

Eligibility for services

Anyone with an active Chronic Disease Management (CDM) referral is entitled to five treatment visits with no out-of-pocket fees. Simply bring your referral to your first appointment. If you don’t have an active CDM, you’ll need to obtain one from your GP before making an appointment. Whether you’re eligible for allied health services under a CDM depends on duration of symptoms and need or likelihood of benefit, rather than specific conditions. Under the plan, a ‘chronic’ medical condition is one that has been (or is likely to be) present for six months or longer – such as arthritis, low back pain, shoulder pain and musculoskeletal conditions. During your treatment period at Soaring Health, we will liaise with your GP to ensure that the services you receive best meet your needs and goals.

Services available under the CDM

Under this program you can see us for:

  • Chiropractic
  • Physiotherapy
  • Gym rehab
  • Hydrotherapy (30 minutes)
  • Group Clinical Pilates
  • Occupational Therapy
  • Dietetics
  • Podiatry
Additional details

Once you have a referral from your GP, please contact our community engagement team on 9013-5987 to book an appointment. You may choose to upgrade your hydrotherapy appointment to 1 hour by paying $27.05. If you’d prefer to receive your CDM treatment at home, you can choose to do so for an additional call out fee (not covered by Medicare).

Medicare Clinical Consultations

We have designed our clinics to ensure that the Soaring Health experience is seamless, welcoming and therapeutic for clients with varying needs and abilities. Facilities such as ramps, wide corridors, hand rails, large change rooms and selected furniture enable seamless access to our state-of-the-art therapy rooms, which are equipped with all the resources required to provide you with a goal-driven, therapeutic consultation.

Telehealth Consultations

Soaring Health provided telehealth consultations well before the COVID pandemic. We have refined remote consultations to deliver seamless, secure, easy-to-join telehealth appointments while providing the same level of treatment service you’d receive with an in-person consultation. Connecting with your Soaring Health practitioner really is as simple as clicking a button, no matter where you are. As well as bypassing travel and mobility limitations, telehealth is recommended for clients with a compromised immune system. We strive to make your treatment experience as safe and convenient as possible.