When you suffer chronic pain and persistent medical conditions, it can be hard to keep up with healthcare costs. Financial worries may cause you to forgo treatment that would improve your level of functioning and quality of life. At Soaring Health, we believe in removing barriers to you receiving the treatment you need. In the case of chronic pain lasting six months or more, we can provide fully bulk-billed treatment for up to five visits per year under Medicare’s Chronic Disease Management plan or CDM (formerly called an EPC), so you can access the treatment services you need, when you need them, without being out of pocket.
Who is eligible?
Anyone with an active Chronic Disease Management (CDM) referral is entitled to five treatment visits with no out-of-pocket fees. Simply bring your referral to your first appointment. If you don’t have an active CDM, you’ll need to obtain one from your GP before making an appointment. Whether you’re eligible for allied health services under a CDM depends on duration of symptoms and need or likelihood of benefit, rather than specific conditions. Under the plan, a ‘chronic’ medical condition is one that has been (or is likely to be) present for six months or longer – such as arthritis, low back pain, shoulder pain and musculoskeletal conditions. During your treatment period at Soaring Health, we will liaise with your GP to ensure that the services you receive best meet your needs and goals.
What services can I access under the CDM?
Under this program you can see us for:
- Gym rehab
- Hydrotherapy (30 minutes)
- Group Clinical Pilates
- Occupational Therapy
- Dietetics Podiatry
Once you have a referral from your GP, please contact our community engagement team on 9013-5987 to book an appointment. The initial appointment is 40 minutes and follow-up appointments are 30 minutes.
You may choose to upgrade your hydrotherapy appointment to 1 hour by paying $27.05. If you’d prefer to receive your CDM treatment at home, you can choose to do so for an additional $30 (not covered by Medicare).
WHAT SERVICES ARE AVAILABLE AT SOARING HEALTH FOR MEDICARE CLIENTS?
Complex injuries and conditions can feel like a life sentence of trying to find answers and solutions. Moreover, whether you find relief may depend on who you consult and asking the right questions. A chiropractor, for instance, is an expert at treating spinal and neural injuries and can identify misalignments and postural nuances that cause pain, limit movement and may have a domino effect – causing secondary injuries. Because the spine is delicate, a Soaring Health chiropractor will conduct a thorough initial assessment and refer you for any relevant X-rays or scans, if required, before devising a treatment plan that helps you to regain optimal mobility, function and freedom.
Remaining physically well and active and maintaining your treasured independence requires conscientious self-management. That means being mindful of how your environment affects your risk for falls and injuries, and undertaking strategic exercise as a form of maintenance (consider that walk an investment in keeping your desired lifestyle). As part of our community program, a Soaring Health physiotherapist will not only write a personalised exercise plan to maintain and improve physical function, they will visit your home and guide you in performing it safely and effectively using the available space and resources. They’ll also appraise the space and recommend any improvements to reduce injury risk, facilitate independence and enable you to stay strong, well and active.
Physiotherapy Home Services
If your injury or disability make it difficult to attend appointments, why not let your treatment team of allied health professionals come to you? As well as eliminating the stress and hassle of transportation, home visits by Soaring Health’s physiotherapists, chiropractors, dietitians and occupational therapists have the fringe benefit of integrating exercises into your daily environment using available space and resources – increasing the likelihood that you’ll follow your program and realise your rehabilitation goals.
Nowhere is the phrase ‘let food be thy medicine’ more apt than in recovery from injury and chronic pain. What you eat can help or hinder the healing of bones, muscles and wounds, making diet a powerful tool in rehabilitation. Consuming certain foods can also ease the inflammation that can exacerbate and prolong pain – potentially reducing reliance on medications. Whether your goal is a return to your regular level of function or freedom from the limitations of chronic pain, a Soaring Health dietitian will comprehensively assess your condition or injuries and tailor a meal plan to support your recovery goals and food preparation capabilities. They will also educate you about food types, nutrients and dietary practices that empower you to take charge of your own nutrition.
Facing the effects of injury and conditions that undermine your usual level of function can be frustrating and frightening. Not only is it confronting to realise you can’t do what once seemed like simple tasks, but you may fear that you’ll forever be limited and reliant on others. That’s where an occupational therapist comes in. Effectively an ‘independence partner’, a Soaring Health occupational therapist will visit your home, appraise the environment, identify your strengths and weaknesses and devise creative, practical solutions that enable you to tick off your to-do list – from showering to food shopping and attending appointments – and facilitate your return to your previous level of function and independence.
Products and Supports
Accessing products and technology to assist with injuries can be complicated. Soaring Health simplifies the process by assessing and fitting you for aids and supports that promote optimal long-term recovery, and ordering them on your behalf. Soaring Health stocks a range of orthopaedic braces, joint supports and medical aids that may be recommended by one of our health specialists to help ease your transition back to full physical strength. If we don’t have what you need, we can order it to arrive within 48 hours. Some technology may require an occupational therapist letter of recommendation. Soaring Health’s Occupational therapist can visit your home or workplace and advice you on the necessary products.
Cleaning and domestic services
Serious injuries can make performing basic domestic tasks difficult or impossible. What’s more, trying to push through pain and limited movement to complete tasks such as vacuuming can worsen injuries and prolong recovery time. If an accident or disability has limited your ability to complete your regular cleaning, Soaring Health’s home cleaners can assist with tasks such as dusting, mopping and vacuuming – leaving you free to focus on your recovery.
Gardens often become collateral damage during the rehabilitation process, but you needn’t watch your treasured plants wither while you’re out of action. Soaring Health’s home garden service will help keep your garden healthy and thriving until you’re ready to return to your usual activities. Soaring Health’s garden maintenance services are available year round.
Whether you’re recovering from injury or managing chronic pain or arthritis, it can be hard to know quite how far to push your body. Engaging in certain types of exercise too soon can work against goals such as improved function and pain reduction and prolong the rehabilitation process. Enter hydrotherapy, which harnesses the buoyancy of water to enable exercise that restores strength and mobility – minus the stress on joints of weight-bearing, land-based exercise. Tailored to your needs by a Soaring Health physiotherapist, hydrotherapy can also relieve muscle spasm, aches and pains, which can result in immediate improvements in function, strength and mobility.
Gym and Rehabilitation Exercises
Soaring Health is located inside Thomastown Recreation & Aquatic Centre so we have access to a fully-equipped gym. Exercise is integral to how quickly you recover from injury and whether you regain your previous level of function. This isn’t the time for guesswork or a generic workout plan. For effective rehabilitation, it’s important to work methodically to strengthen both supporting and injured muscles and joints while promoting tissue repair. It’s also crucial to practise correct technique (incorrect form can inadvertently prevent healing or even worsen injuries). Like a personal trainer with specialist knowledge of anatomy, pain and how the body responds to trauma, a Soaring Health physiotherapist will guide you in performing customised workouts designed to support your recovery goals and maximise the healing effects of movement.