Information for NDIS Agencies and referral partners in Melbourne

Information for NDIS Organizations, Support Coordinators, Agencies and Referral Partners

As an NDIS agency, plan manager or support coordinator, you know how important it is to match your clients with the best possible treatment services and support. You also know how difficult it can be to align participants’ multifaceted needs with appropriate, streamlined, integrated treatment with consistent points of contact and progress monitoring.

Our key point of difference is that we are an all-in-one NDIS registered allied health centre with NDIS-registered therapeutic support practitioners who work collaboratively to provide optimal treatment tailored to each client’s needs. This not only makes case management more efficient (you’re liaising with one organisation, not three or four), but it helps to ensure that each participant’s treatment is acutely personalised, which promotes optimal progress and outcomes. Whether your client  requires NDIS occupational therapy, NDIS  speech therapy, an NDIS physiotherapist (with  or without hydrotherapy), NDIS psychologist,  NDIS dietetics, group therapy or a combination,  we invite you to become a referral partner to our  community division. We’d love to work with you to enrich lives so that people can go on living.  


Why choose Soaring Health?

Soaring Health short wait times illustration

Short wait times

We endeavour to book your participants in within 3 weeks of your referral.


Accredited health professionals

We have AHPRA-registered health professionals specialising in different diagnoses, conditions and age groups. Simply refer your participants to us and we’ll match them with the most suitable practitioner(s) or therapist(s).

Soaring Health Multi-Language service

Our staff speak multiple languages

We employ a diverse range of practitioners from various backgrounds and walks of life. If we don’t speak your language, we’ll arrange a free interpreter.

Soaring Health easy access service

Easy access and large consulting rooms

We provide a welcoming, accessible environment that makes the Soaring Health experience positive for clients of all abilities and needs.

Soaring Health home-care service

In-home care

We offer comprehensive home visits and assessments so your participants don’t need to come to us.


All therapy under one roof

Soaring Health provides all your allied health and therapy needs. You don’t need to worry about connecting different therapist with each other. We do that internally and efficiently saving you time and participant funds. It’s the most time and cost-effective way to manage participants NDIS therapy services.

Soaring Health Collaborative team culture

Collaborative in-synch clinic

All our practitioners collaborate with each other on a participant’s care and therapy. This means you don’t need to connect the appropriate practitioners. It’s automatic at Soaring Health. 

Soaring Health reliable services


We have a 100% success rate on sending comprehensive reports to support coordinators within 5 weeks of a plan’s end date. We ask for 2 weeks’ notice on NDIS plan review requests. All our reports are checked by a senior NDIS community practitioner to ensure that they convey the needs of your participants in the NDIS-specific format.

Soaring Health service collaboration

We're in this together

We ensure that every referral partner receives an initial report and regular updates about their participants. That way you know exactly what’s happening every step of the way. We also enable direct mobile and email support with our practitioners and therapists. 

Registration Groups & Support Categories


When to Refer to Soaring Health

NDIS exercise physiology service provider

When to see a Physiotherapist:

  • Pain (either acute or chronic pain issues)
  • Injuries (including muscular, tendinous, ligamentous and fractures)
  • Falls and balance issues
  • Mobility and gait issues
  • Difficulty with coordination
  • Vestibular issues (vertigo, falls, dizziness)
  • Physical Health or fitness goals identified (reduced capacity for work, rehabilitation).
  • Wanting to participate in sports
  • Delayed development and achievement of milestones
  • Wheelchair/bed bound (pressure care prevention, deep vein thrombosis prevention, contracture prevention)
  • Assistive Technology assessments, trials and prescription (items that will improve or help manage their physical health and prevent deterioration, eg; mobility aids, mattress, wheelchairs, exercise equipment).
  • Common conditions: Parkinson’s Disease, multiple sclerosis, stroke, traumatic or acquired brain injuries, osteoarthritis, rheumatoid arthritis, cerebral palsy, Down’s Syndrome, developmental delays, polio, hydrocephalus, plagiocephaly.

When to see to an Occupational Therapist:

  • Requires assistance with daily living tasks
  • Fine motor skill training (handwriting, grasp, tying shoelaces)
  • Using techniques to enhance sensory, perceptual and cognitive processing
  • Difficulties with multi-step activities (shopping, household duties, budgeting, caring for someone)
  • Requiring education regarding fatigue and needs a fatigue management plans
  • Difficulty with participating in leisure and play activities
  • Difficulty with social and community participation
  • Difficulty with finding work, or participation in work related duties
  • Assistive Technology assessments, trials and prescription (items that will assist activities of daily living, eg; shower chair, over-toilet seat, mattress, wheelchairs).
  • Home modification requirements (assessments, requests, builder audits)
  • Common conditions: sensory processing disorders, autism spectrum disorder, cerebral palsy, Down’s Syndrome, spinal cord and brain injuries, wheelchair or bed bound.
NDIS registered Dietitian

When to see to a Dietitian:

  • Recently diagnosed with diabetes, cardiovascular disease or any other metabolic or chronic condition.
  • Overweight or obese
  • Underweight or malnourished
  • Significant weight changes
  • Client reports issues with food intake, poor appetite, difficulty preparing or eating food.
  • Autoimmune conditions or inflammatory bowel diseases
  • IBS management and FODMAP diets
  • PEG feeds/nil oral intake
  • Changes in medication related to chronic condition
  • Client wanting to change lifestyle, begin a weight loss journey
  • Common conditions: diabetes, hypercholesteremia, cardiovascular disease, IBD, TBI/ABI, Cancer – actively receiving treatment or recently ceased.

When to see to a Psychologist:

  • Child showing learning difficulties or reported by family
  • Children with poor emotional regulation
  • History of trauma disclosed
  • Disclosed inability to cope with life and circumstances + coping strategies
  • Individuals with a mental illness
  • People dealing with major health problems or life changes
Registed NDIS Speech and Language Pathology Provider

When to see to a Speech Pathologist:

  • Child is difficult to understand (observed or reported by family)
  • Non-verbal
  • Stutters
  • Difficulty speaking post-stroke or TBI/ABI
  • Hard of hearing/hearing impaired
  • Needs assistance with communicating with family, friends and carers
  • Social skills (eye-contact, turn-taking, perspective taking, asking for help, etc.)
  • Difficulty with swallowing safely, issues with chewing, lip seal – preventing safe swallowing and eating
  • Difficulty with oral intake due to issues with swallow
  • Common conditions: cerebral palsy, ASD, developmental/speech delays, Down syndrome, ABI/TBI, stroke.

Service Areas

Map of Soaring Health service areas in Melbourne


“The staff are all very knowledgeable about services and the NDIS scheme.”

“I felt as though I was treated like family.”

“The clinic environment is impressive. It’s super modern and impeccably clean while being comfortable and homely.”

“I was impressed by how soon my participant was able to see a practitioner and commence treatment.”


Soaring Health provides NDIS services to participants of all ages. Select the age of the participants you want to refer to Soaring Health for details on the specific services available.

Message/question box for direct enquiries