Menu
COVID-response-OCT-29.jpg

Response to COVID restriction changes from October 29, 2021

Dear Soaring Health clients,

Following the Victorian government’s announcement of a phased easing of COVID-19 restrictions from October 29, 2021, we are pleased to advise that our clinics are operating with all regular services including hydrotherapy and gym appointments (these appointments need to be booked in advance). There are no restrictions on essential or non-essential services.

We would like to assure you that, despite the new freedoms, we continue to uphold stringent safety practices and adhere to current government guidelines and requirements of individual clinic centres. This means that any person attending our clinics must wear a face mask indoors, use hand sanitiser, have no known symptoms or recent close contact with a known case (or to have subsequently received a negative test result) and to heed requirements of individual centres in which our clinics are located. 

What you need to know about your local clinic

Thomastown Recreation & Aquatic Centre (TRAC)

ENTRANCE: Please enter Soaring Health via the library door, which is at the right-hand end of the centre, a short distance along the carpark to the right of the main centre entrance. This door is exclusively for Soaring Health visitors.

VACCINATION: You do not need to provide evidence of double-vaccinated status unless you have a hydrotherapy or gym-based appointment. If you wish to use TRAC services or facilities before or after your Soaring Health appointment and are aged 12 years and 2 months or over, you will need to use the main centre entrance, where you will be asked to check in and provide evidence of double-vaccinated status.

Splash Aqua Park and Leisure Centre

ENTRANCE: Please enter Soaring Health via the Soaring Health door, a few metres to the right of the main door. You will need to ring the doorbell on arrival.

VACCINATION: Soaring Health visitors using the separate entrance do not need to provide evidence of double-vaccinated status. All Soaring Health clients are permitted to use Splash centre facilities for the purposes of hydrotherapy and gym-based appointments provided they are accompanied by a Soaring Health practitioner. If you wish to use centre facilities before or after your appointment and are aged 12 years and 2 months or over, you will need to provide evidence of double-vaccinated status.

Aquarena Aquatic and Leisure Centre

ENTRANCE: Please use ground floor Aquarena entrance to access the Soaring Health clinic, located on the ground floor. You may also use the Level 2 centre entrance and take the elevator to the ground floor to access our clinic.

VACCINATION: Visitors to the Soaring Health clinic do not need to provide evidence of double-vaccinated status unless your appointment includes hydrotherapy or gym-based therapy (evidence of double-vaccinated status is required for use of Aquarena facilities for all patrons aged 12 years and 2 months or over).

We understand that the new changes to restrictions and rules may be accompanied by anxieties and uncertainties and are committed to supporting you throughout this transition. Our practitioners and client team are here to answer your questions and ensure your peace of mind.

Please do not hesitate to contact us on (03) 9013 5987 with any questions or concerns.

We look forward to welcoming our valued existing and new clients and to supporting you to realise optimal health and wellbeing.

The SH team

COVID update key highlights

  • All of Soaring Health’s regular services are operating for essential and non-essential in-person appointments
  • Hydrotherapy and gym appointments need to be booked in advance
  • Our clinics are upholding stringent safety practices and adhering to government guidelines and requirements of individual clinic centres
  • Individual clinic centres may have specific requirements such as use of a separate entrance and evidence of double-vaccinated status to use centre facilities (e.g. gym and pool, including for hydrotherapy and gym-based appointments)
  • We continue to monitor and adapt to updates to government guidelines
Service Guide