Many people associate the Australian government’s My Aged Care program purely with practical assistance with daily tasks and activities. But if you’re aged over 65, you may also be able to access Soaring Health services such as physiotherapy, hydrotherapy and home services fee-free through My Aged Care provisions, to enable you to maintain or regain capacities necessary for daily living, and relieve pain and conditions that may otherwise compromise your quality of life. Depending on your circumstances, you may ask your case manager to request these services as part of your support package.
The program broadly applies to those aged over 65 who are finding it increasingly difficult to perform tasks and activities of daily life.
Qualifying for one of the four types of packages with different levels of financial support requires a face-to-face assessment with a My Aged Care assessor.
Once you’ve been approved for My Aged Care package, accessing no-fee Soaring Health services requires that your case manager allocates these services.
You’ll need to ask your case manager to allocate the Soaring Health services you require (they effectively decide your eligibility for our services). When requesting these services, try to support your request with clear rationale aligned with your case goals (such as, ‘physiotherapy would remove mobility limitations and enable me to perform domestic tasks independently’).
What if I don't have current My Aged Care treatment approval?
If a participant, client, or patient needs to cancel or reschedule an appointment, they are required to give Soaring Health 7 days' notice. If a cancellation is made within 7 days, 100% payment will be required.
Cancellation fees are not covered by My Aged Care and will be required to be paid out of pocket.