Information For NDIS Organizations, Support Coordinators, Agencies And Referral Partners

As an NDIS agency, plan manager or support coordinator, you know how important it is to match your clients with the best possible treatment services and support. You also know how difficult it can be to align participants’ multifaceted needs with appropriate, streamlined, integrated treatment with consistent points of contact and progress monitoring.

Our key point of difference is that we are an all-in-one NDIS registered allied health centre with NDIS-registered therapeutic support practitioners who work collaboratively to provide optimal treatment tailored to each client’s needs. This not only makes case management more efficient (you’re liaising with one organisation, not three or four), but it helps to ensure that each participant’s treatment is acutely personalised, which promotes optimal progress and outcomes. Whether your client requires NDIS occupational therapy, NDIS speech therapy, an NDIS physiotherapist (with or without hydrotherapy), NDIS psychologist, NDIS dietetics, group therapy or a combination, we invite you to become a referral partner to our community division. We’d love to work with you to enrich lives so that people can go on living.

Soaring Health introduction of services in Melbourne Victoria
Online Referral Form

Why Choose Soaring Health?

Short wait times

We endeavour to book your participants in within 3 weeks of your referral.
Soaring Health short wait times illustration

Accredited health professionals

We have AHPRA-registered health professionals specialising in different diagnoses, conditions and age groups. Simply refer your participants to us and we'll match them with the most suitable practitioner(s) or therapist(s).

Our staff speak multiple languages

We employ a diverse range of practitioners from various backgrounds and walks of life. If we don't speak your language, we'll arrange a free interpreter.
Soaring Health easy access service

Easy access and large consulting rooms

We provide a welcoming, accessible environment that makes the Soaring Health experience positive for clients of all abilities and needs.

In-home care

We offer comprehensive home visits and assessments so your participants don't need to come to us.
Soaring Health home-care service
Total Cost of travel for in home care

Reduced travel fees

To make it easier for participants to access the services they need, we offer travel fees significantly below those set out in NDIS guidelines. By waiving fees for practitioners’ car kilometres and charging only for practitioners’ time, we are able to offer significant savings on every in-home and community appointment. For instance, if a Soaring Health physiotherapist needed to travel 25km to a participant’s place of residence or community setting, a participant would pay $20.50 less than NDIS guidelines. In effect, these unique travel fee savings enable participants to access more appointments, in turn optimising therapeutic outcomes.

All therapy under one roof

Soaring Health provides all your allied health and therapy needs. You don’t need to worry about connecting different therapist with each other. We do that internally and efficiently saving you time and participant funds. It’s the most time and cost-effective way to manage participants NDIS therapy services.
Soaring Health Collaborative team culture

Collaborative in-synch clinic

All our practitioners collaborate with each other on a participant's care and therapy. This means you don’t need to connect the appropriate practitioners. It's automatic at Soaring Health.


We have a 100% success rate on sending comprehensive reports to support coordinators within 5 weeks of a plan's end date. We ask for 2 weeks' notice on NDIS plan review requests. All our reports are checked by a senior NDIS community practitioner to ensure that they convey the needs of your participants in the NDIS-specific format.
Soaring Health reliable services
Soaring Health service collaboration

We're in this together

We ensure that every referral partner receives an initial report and regular updates about their participants. That way you know exactly what’s happening every step of the way. We also enable direct mobile and email support with our practitioners and therapists.
Fun is a key ingredient in our evidence-based children’s occupational therapy, speech pathology, physiotherapy and psychology sessions. With colourful kids’ treatment rooms and access to the latest technology including virtual reality, our NDIS-registered paediatric practitioners work collaboratively with young clients and participants to realise their developmental goals and personal potential in a welcoming, supportive and positive environment. To learn more, discuss your child’s needs or make a referral, contact our friendly team on (03) 9013 5987, or click the following button to refer a patient.
Online Referral Form

Registration Groups & Support Categories

When to Refer to Soaring Health

Occupational Therapist
Speech Pathologist

When to see a Physiotherapist:

  • Pain (either acute or chronic pain issues)
  • Injuries (including muscular, tendinous, ligamentous and fractures)
  • Falls and balance issues
  • Mobility and gait issues
  • Difficulty with coordination
  • Vestibular issues (vertigo, falls, dizziness)
  • Physical Health or fitness goals identified (reduced capacity for work, rehabilitation).
  • Wanting to participate in sports
  • Delayed development and achievement of milestones
  • Wheelchair/bed bound (pressure care prevention, deep vein thrombosis prevention, contracture prevention)
  • Assistive Technology assessments, trials and prescription (items that will improve or help manage their physical health and prevent deterioration, eg; mobility aids, mattress, wheelchairs, exercise equipment).
  • Common conditions: Parkinson’s Disease, multiple sclerosis, stroke, traumatic or acquired brain injuries, osteoarthritis, rheumatoid arthritis, cerebral palsy, Down’s Syndrome, developmental delays, polio, hydrocephalus, plagiocephaly.
NDIS registered Occupational Therapist

When to see an Occupational Therapist:

  • Requires assistance with daily living tasks
  • Fine motor skill training (handwriting, grasp, tying shoelaces)
  • Using techniques to enhance sensory, perceptual and cognitive processing
  • Difficulties with multi-step activities (shopping, household duties, budgeting, caring for someone)
  • Requiring education regarding fatigue and needs a fatigue management plans
  • Difficulty with participating in leisure and play activities
  • Difficulty with social and community participation
  • Difficulty with finding work, or participation in work related duties
  • Assistive Technology assessments, trials and prescription (items that will assist activities of daily living, eg; shower chair, over-toilet seat, mattress, wheelchairs).
  • Home modification requirements (assessments, requests, builder audits)
  • Common conditions: sensory processing disorders, autism spectrum disorder, cerebral palsy, Down’s Syndrome, spinal cord and brain injuries, wheelchair or bed bound.
NDIS registered Dietitian

When to see to a Dietitian:

  • Recently diagnosed with diabetes, cardiovascular disease or any other metabolic or chronic condition.
  • Overweight or obese
  • Underweight or malnourished
  • Significant weight changes
  • Client reports issues with food intake, poor appetite, difficulty preparing or eating food.
  • Autoimmune conditions or inflammatory bowel diseases
  • IBS management and FODMAP diets
  • PEG feeds/nil oral intake
  • Changes in medication related to chronic condition
  • Client wanting to change lifestyle, begin a weight loss journey
  • Common conditions: diabetes, hypercholesteremia, cardiovascular disease, IBD, TBI/ABI, Cancer – actively receiving treatment or recently ceased.

When to see to a Psychologist:

  • Child showing learning difficulties or reported by family
  • Children with poor emotional regulation
  • History of trauma disclosed
  • Disclosed inability to cope with life and circumstances + coping strategies
  • Individuals with a mental illness
  • People dealing with major health problems or life changes

When to see to a Speech Pathologist:

  • Child is difficult to understand (observed or reported by family)
  • Non-verbal
  • Stutters
  • Difficulty speaking post-stroke or TBI/ABI
  • Hard of hearing/hearing impaired
  • Needs assistance with communicating with family, friends and carers
  • Social skills (eye-contact, turn-taking, perspective taking, asking for help, etc.)
  • Difficulty with swallowing safely, issues with chewing, lip seal – preventing safe swallowing and eating
  • Difficulty with oral intake due to issues with swallow
  • Common conditions: cerebral palsy, ASD, developmental/speech delays, Down syndrome, ABI/TBI, stroke.

Service Areas

Map of Soaring Health service areas in MelbourneOnline Referral Form
Soaring Health acknowledges the Traditional Owners of the lands on which our services are located.

We honour the strength and resilience of Aboriginal and Torres Strait Islander peoples and pay our respects to all Elders, past and present.
Copyright © Soaring Health Pty Ltd 2024. All Rights Reserved.
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram